Privacy Policy

Last Updated: 28 December, 2024

At KDs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile app, website, and related services (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our Services:

1.1 Personal Information

Name
Email address
Phone number
Delivery address

1.2 Order and Transaction Information

Items ordered
Order history
Payment method (if applicable, excluding sensitive payment details like card numbers)

1.3 Device and Technical Data

Device identifiers (e.g., push notification tokens)
IP address
App usage data (e.g., crash logs, analytics data)

1.4 Optional Data

Feedback, reviews, or other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders.
Communicate with you about your orders and provide customer support.
Send push notifications for order updates, promotions, or other information (with your consent).
Improve app functionality and user experience.
Comply with legal and regulatory requirements.

3. How We Share Your Information

3.1 Third-Party Service Providers

Delivery Partners: To facilitate the delivery of your orders.
Payment Processors: For secure transaction processing.
Analytics Providers: To improve our app’s performance and user experience (e.g., Google Analytics, Firebase).

3.2 Legal and Compliance

We may disclose your information if required to do so by law or to protect our rights, users, or others.

4. Data Retention

We retain your information for as long as necessary to:

Fulfill the purposes described in this Privacy Policy.
Comply with legal and regulatory obligations.

When your data is no longer needed, we securely delete or anonymize it.

5. How We Protect Your Information

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Correction: Request access to and correction of your personal data.
Deletion: Request the deletion of your account and associated data.
Consent Withdrawal: Opt out of receiving promotional notifications.

To exercise these rights, please contact us at kdsrestaurant2015@gmail.com.

7. Children’s Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy within the app or website with a revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: kdsrestaurant2015@gmail.com
Phone: +91-8209908467

Thank you for trusting KDs. Your privacy is important to us.